Sports cover direct claim

We recognise that any claim can cause distress, so we’ve tried to make the process as simple as possible.

HELPFUL INFORMATION TO HAVE BEFORE YOU CALL

You can help process your claim more quickly if you are prepared with the appropriate information. However, please do not delay in reporting your claim if you do not have all of the information detailed below:

Policy number
Master scheme number **** (this is detailed on your policy schedule and also below in the ‘Claims contacts per product’ section)
Insured’s name and address
Description of loss
Date of loss
Location of loss
In the event of theft, loss of property or vandalism, contact the police immediately and obtain a crime reference number

Claim Contacts Per Product - Please click on the appropriate product to see contact information

For public liability and employers liability claims where you are asked to provide the Ministry of Justice Claims Portal Details by a solicitor Organisation ID C00582 and the policy number found on your cover schedule acting for a claimant, you will need to respond advising “Sportscover Europe”

Policies incepted or renewed in the years 1/10/2015 – 31/10/2018

Insurer: Sportscover Europe Ltd and/or Active Underwriting Ltd

Underwriter: Amlin (Syndicate 2001)

Insurer: Amlin (Syndicate 2001)

Claims contact:

Sportscover Europe Limited / or Active Underwriting Specialists Ltd,

General Enquiries: +44 (0)20 7444 1780

Policies incepted after: 24/12/2018

Insurer: Allianz Global Corporate Services

Claims contact for notification of loss:

Sportscover Europe Limited / or Active Underwriting Specialists Ltd,

General Enquiries: +44 (0)20 7444 1780

Claims contact for existing claims:

Charles Taylor TPA

General Enquiries: +44 (0)20 81566239

Policies with Allianz Corporate Services Global

Insurer: Allianz Global Corporate Services

Claims Contact for Notification of loss:

Sportscover Europe Limited / or Active Underwriting Specialists Ltd

Policies with NIG

Insurer: NIG

Claims Contact for Notification of loss

Sportscover Europe Limited / or Active Underwriting Specialists Ltd,

Personal Accident Policies incepted or renewed from: 1/10/2016

Insurer: Sportscover Europe Ltd and/or Active Underwriting Ltd

Underwriter: Antares (Syndicate AUL 1274)

Claims contact:

Sportscover Europe Limited / or Active Underwriting Specialists Ltd,

General Enquiries: +44 (0)20 7444 1780

Policies incepted after: 22/11/22

Insurer: AIG

Master Policy No.

Claims contact: AIG

General Enquiries: +44 (0)20 8662 8101

Post: Claims Department AIG Direct, The AIG Building, 2-8 Altyre Road, Croydon CR9 2LG

Legal Expenses Policies incepted or renewed in the years 1/1/2016 – 31/12/2022

Insurer: Arc Legal Assistance Ltd

Claims contact:

Legal Claims Notification & Advice Helpline Service : 01384 887 585

Tax Claims Notification Service : 01384 887 585

Tax Advice Helpline Service : 01384 885 744

Claims Address

Arc Legal Assistance Ltd
PO Box 8921
Colchester
CO4 5NE

Policies incepted after: 22/11/22

Insurer: ARAG

Master Policy No.

Claims contact: ARAG

Help lines:

Executive suite – identity theft resolution 0333 000 2083

Claim Forms: